Effective Date: November 5, 2024

At Freedom Riders Rental, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This Privacy Policy describes how Freedom Riders, LLC (“Freedom Riders,” “we,” “us,” or “our”) collects, uses, and safeguards the information you provide when using our services.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information:

• Name, email address, phone number, and mailing address
• Driver’s license and motorcycle license information
• Payment details (processed securely by third-party providers)

1.2 Rental Information:

• Rental history and vehicle preferences
• Pick-up and drop-off details
• Insurance coverage selections

1.3 Technical Data:

• IP address and device type
• Browsing history on our website
• Location data (with your consent)

1.4 Communication Data:

• Correspondence with Freedom Riders (e.g., support requests)
• Marketing preferences

2. How We Use Your Information

We use the information collected to:

• Facilitate and manage motorcycle rentals
• Verify user identity and rental eligibility
• Process payments and manage accounts
• Provide customer support and respond to inquiries
• Send promotional offers and updates (with opt-out options)
• Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party payment processors, insurance providers, and IT support to facilitate transactions and services.
• Legal Authorities: If required by law, court order, or to protect Freedom Riders’ rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Secure socket layer (SSL) encryption for transactions
• Restricted access to personal data on a need-to-know basis
• Regular security audits and staff training

However, no system is completely secure. We encourage you to use strong passwords and notify us immediately of any suspicious activity.

5. Your Rights and Choices

• Access and Correction: You may request access to or correction of your personal information.
• Data Deletion: Request deletion of your account or personal data by contacting support.
• Marketing Preferences: Opt out of promotional emails by using the “unsubscribe” link in any marketing message.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, including:

• Remembering your preferences
• Analyzing site traffic and performance
• Delivering targeted advertisements

You can manage cookie settings through your browser or device. Disabling cookies may impact the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. Freedom Riders is not responsible for the privacy practices or content of these external sites. We encourage users to review their privacy policies before engaging with them.

8. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors. If we become aware of data collected from a minor, we will delete it promptly.

9. Changes to this Privacy Policy

Freedom Riders may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a notice on our website. The “Effective Date” at the top of this policy indicates the latest revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

 Email: support@freedomriders.com

 Phone: 786-920-4306